Warranty

Warranties

Please read our tags for details on each item.

Additional Warranty Protection Program

TheFind makes available a 5-year additional “Protection” plan through Guardsman for all of our products, including items from our stock, showroom floor, clearance and discontinued items.  Plans are not available for accessories including lamps, rugs, pillows and décor.  For your peace of mind, plans are a great idea to receive additional protections not covered in a manufacturer’s warranty!

Who To Contact For Warranty Service

Repairs and Warranty First Year

Call TheFind for help on fixing manufacturing defects within the first year of purchase for Stock Items.  We will ask you to help us by furnishing information and photos to help us work with the manufacturer. TheFind only provides warranty service under the manufacturer’s warranty and at the sole discretion of the manufacturer for the first year.

Floor models purchased by the customer are limited to the manufacturer’s warranty only for the first year of purchase.  All floor models will be inspected by the customer prior to delivery or pickup, and all comments will be noted on the sales receipt.

TheFind does not warranty Discontinued Items and Clearance Items. These items can only be protected with the purchase of our 3rd party Protection Plan.

Repairs and Warranty after Year 1

After the first year of ownership, the customer may seek remedy for manufacturing defects with the manufacturer only if the manufacturer finds it to be warranted.  If an additional Protection Plan was purchased, customers can address repairs directly with the Protection Plan providers.

Clearance and Discontinued Items Warranty

Clearance Items and Discontinued items carry no warranty and can only be protected with the purchase of a Protection Plan. All repair requests should be addressed directly with the plan provider. TheFind will not be able to provide any replacement parts or service to Clearance and Discontinued items.

MERCHANDISE SOLD BY THEFIND FURNITURE WAREHOUSE IS PURCHASED BY THE CUSTOMER “AS IS” AND WITH ALL “FAULTS,” AND ALL SALES ARE FINAL, UNLESS APPROVED FOR IN-STORE CREDIT RETURNS.

All furniture made by a manufacturer has quality and workmanship specifications and variance tolerances for construction.  You are the sole person to accept responsibility for judging the quality and suitability of any purchase.  Floor models that you may see and experience may feel or function differently from inventory you receive from our warehouse stock.

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