General Policies

Refunds

Any refunds authorized by The Find will be reimbursed to you, as follows:

  • Cash purchases will be refunded by a check from TheFind’s corporate office and sent to the address TheFind has on file no later than 1 business day after the merchandise has been returned and inspected to ensure it was returned in the same condition as it was purchased.
  • Items purchased by check will be refunded by a check issued from TheFind and sent to your address on file 3 days after return and only after your furniture has been returned and inspected to ensure it was returned in the same condition as it was purchased.  Funds from your initial check must clear TheFind’s account before a return check is authorized.
  • Debit/Credit Card purchases will be refunded back to the same account from which your purchase was made.
  • Financing Paperwork and Transactions will be cancelled and signed for, and all payments made will be returned to you according to the methods above.
  • Refund amounts may be subject to deductions for delivery fees, restocking fees, and other fees associated with the return of your product.
  • Store Credit: Returns authorized by TheFind, for purchases returned for store credit, may be subject to deductions for delivery fees, restocking fees, and other fees associated with the return of your product.  The net balance will become your store credit.
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